Amity Fire & Safety Support
KEEPING YOU READY
FOR ACTION
At Amity Fire & Safety, we understand that every second counts when it comes to firefighting. That’s why our commitment to service and support goes beyond just delivering high-quality components. We are dedicated to ensuring your fire engines stay operational and ready to respond when needed most. Our comprehensive support services are designed to provide rapid turnaround times, minimizing downtime and maximizing your fleet’s uptime.
Identify the Right Service Kit for Your Equipment
Not sure which service kit you need? Our experts are here to help you quickly and accurately identify the correct service kit for your specific fire apparatus component. This ensures you can order directly from your Original Equipment Manufacturer (OEM) with confidence.
How It Works:
Provide us with the details of your fire apparatus and the component requiring service.
Our team will guide you in identifying the correct service kit needed for your repair or maintenance.
Receive detailed information to streamline your order process with the OEM.
Why Choose This Service?
Avoid ordering errors that lead to downtime.
Ensure compatibility with your equipment.
Get back to full operational capacity faster.
Request Help for Service Kits on Out-of-Production Products
If you’re maintaining or repairing an older fire engine or a component that is no longer in production, finding the right parts can be a challenge. We offer specialized support to help you source service kits or alternative solutions for out-of-production products, keeping your equipment functional and effective.
How It Works:
Contact our support team with details about the out-of-production component and the issue you're facing.
Our experts will research and provide you with available service kits or suggest alternative solutions to keep your equipment operational.
Receive support on retrofitting or adapting newer components to work with your older equipment.
Why Choose This Service?
Extend the life of your fire engines and equipment.
Expert guidance on sourcing hard-to-find parts.
Maintain performance standards without the need for costly replacements.
Return Goods Authorization
(RGA) Form
For returns, repairs, or warranty claims, our streamlined Return Goods Authorization (RGA) process ensures a quick and efficient turnaround. If you need to return a product or component, fill out the RGA form to initiate the process.
How It Works:
Fill out our online RGA form with all required information, including product details and reason for return.
Submit the form, and our team will review your request and provide you with a return authorization number and instructions.
Ship the product back to us, and we will process your return, repair, or replacement as quickly as possible.
Why Choose This Service?
Fast processing to minimize downtime.
Transparent communication throughout the return process.
Dedicated support to resolve your issues promptly.
